The Palaces is a new UK online casino that was launched in 2016 by Palatial Leisure Ltd and licensed by the UKGC. As UK Players might already be familiar with, this operator also runs bingo halls across a number of UK locations, including London and Salford.

But the answer to whether having experience in the land-based industry is enough to run a successful online casino can only be found in The Palaces’ features, which you can learn more about in this review.

The Palaces Casino Bonuses

The Palaces greets new-joiners with a 100% match bonus of up to £100 + 50 Bonus Spins on your first deposit. The bonus money is automatically awarded, while the 50 Bonus Spins are awarded within 24 hours. The wagering requirements are quite fair and set at 35 times the bonus amount, and they apply to both deposit bonuses and free spins winnings.

Other than the first deposit welcome bonus you can also grab a further two matched deposit bonuses for £100 and £50, plus refer a friend to grab additional £10 bonus money.

The Palaces Casino Design

Design-wise, The Palaces surely deserves its name, as it sports a smooth, optimized, and very intuitive platform with black and red colouring that’s both relaxing but also matches the luxury theme. The main banner spotlight is reserved for promotions and updates, while the bottom half holds the game box that borders a jackpot tracker and a game category table from the sides.

Getting to games has never been easier, as not only can you use the categories to filter your selection, but you also have a fast search bar, a sort by name and developer tools, and other features like marking favourites and creating game lists where you can remove or add games. There’s even a yellow sign saying “hot” for spotting hot slots more easily!

On the other hand, if you prefer playing mobile, you’ll find the casino less practical.

The Palaces Casino Games

Even though it’s powered by only four game studios, you’ll rarely find anything missing in the offer. Not only can you enjoy over 160 slot games, but you’ll also find a great selection of Video Poker, Roulette and Blackjack games, as well as several Poker varieties, Bingo and NetEnt’s mobile-friendly Live Dealer games.

Deposit Methods & Customer Service

You can deposit at the casino by either Visa, Maestro, and MasterCard, or use Skrill, Neteller, iDeal & Przelewy24. Customer support can be reached through a UK landline, live chat, e-mail, and the casino’s FAQ section.

The Palaces Casino Conclusion

Well-designed, diverse, and powered by one of the best game studios of today, which also supply its Live Offer, The Palaces casino really tries to earn its name. At its core, it bears all the marks of a quality casino, but a tad outside of, it shows some flaws. With limited promotions and a mobile theme that gets somewhat hard to use, it still has some distance to cover before it becomes a top-tier casino.

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